How many times have you wondered about the futility of spending huge amounts of money on kids’ products which your baby will soon outgrow?
Well, here’s your solution. PreCared is India’s first used baby products online shop. Read on to know more… PreCared is conceptualised as an effort to re-use baby products and provide an economical and green option to parents. These products are of well known International and Indian brands, bought from parents who have used them with care and love. The aim is to provide world-class durable products at ‘smart’ prices to AsAs good good the aspirational but budget-conscious Indian consumer. PreCared has been founded by Tabrez Khan and is based out of Mumbai. Here’s a one-on-one with the founder himself…
WHAT IS PRECARED ALL ABOUT AND WHO ARE THE PEOPLE BEHIND IT?
PreCared is an initiative to promote use of pre-owned baby products. Our endeavour is to provide assurance, convenience and economy to parents. The founders are themselves parents, who are aware and conscious about the needs of babies and parents. This concept was started by us from our own experience with baby products. While buying products for our child, we realised that most of the products are left unused as children outgrow them fast. City lifestyles limit the opportunities to pass the products and lack of space starts ruining the products soon. Many times, the products are given away to people or places that do not value these products or are not of much use to them. Many parents are now opening to the idea of using pre-owned baby products, but the current platforms (classified ads) are not transparent enough to promote this idea well. Hence, PreCared was conceptualised to provide the assurance of sanitisation and good condition of the product.
WHAT KIND OF PRODUCTS CAN ONE BUY FROM PRECARED?
We have different categories of baby products on our website and we keep on adding to that. Parents can buy strollers, walkers, cots, play gyms, rockers, swings, high chairs, toys, cribs, etc.
WHAT IS THE PROCEDURE TO BUY PRODUCTS AND HOW TRANSPARENT IS IT?
The procedure is very simple, just like shopping for any other product. We provide the images of products in their original condition on our website, along with maximum description and current market price. To increase transparency, we grade the ‘Used Condition’ of the product on a scale of one to five, depending on the wear and tear of the product. We also have a tab of Product Catch to mention any specific shortcoming of the product, which needs attention of a parent before making a purchase. Besides, we have a very simple refund process for products not matching the expectations of parents.
DO YOU OFFER ANY KIND OF AFTER-SALES SERVICE?
No. As we’re dealing in well-known brands, we expect no problems in the functioning of these products.
WHERE ARE THESE PRODUCTS SOURCED FROM?
We source products from parents who have used the products with great care. At present, we are sourcing the products from Mumbai.
HOW DO YOU ENSURE THE QUALITY AND SANITATION OF THESE PRODUCTS?
WILL THESE BE SAFE FOR THE BABY?
On procuring, all products are sanitised using detergents and disinfectants. After being brought to our warehouse, the products are dismantled and the cloth and rest of the parts are treated separately for complete sanitisation of every product. For most products, the process is manual so that each and every corner and part is effectively treated.
WHAT HAPPENS IF A CUSTOMER IS NOT HAPPY WITH THE PRODUCT PURCHASED FROM PRECARED?
We have a 10-day no questions asked return policy for the products not matching customer expectations. We refund 100 per cent of the amount for products returned within this period and we bear the total shipping charges even for products which are opened and used.
IF A PARENT WANTS TO SELL A USED PRODUCT, HOW WOULD HE OR SHE KNOW THAT THEY ARE GETTING THE BEST PRICE FOR IT AT PRECARED?
For parents using our Classifieds section to sell, they can put whatever price they feel their products deserves and an interested parent would then contact them. In Mumbai city, where the products are bought by PreCared, we ensure that the process is as transparent as possible. Based on our information, we tell them the current MRP of their product (or some comparable product with similar features) and then depending on the brand, product, and its condition, we offer 10 to 30 per cent of the current MRP.
For parents who are keen to contribute, we arrange for the proceeds of the sale (either in part or complete) to be donated to an NGO. M&B
Words Swati Chopra Vikamsey